HFA LIFEHope · Family · Assurance

Privacy Policy

HFA Life uses this website to provide educational information and to route consultation requests to a licensed insurance professional. This policy explains the data practices for this website; it does not replace a carrier or producer privacy notice you receive during an application or policy transaction.

Information we collect

When you request a conversation, we collect your name, email address, phone number, California ZIP code, product interest, preferred contact method, preferred language, the page where you submitted the form, and your affirmative contact request. We also receive limited technical information such as the date and time, IP address, browser information, and security logs needed to protect the form.

How we use and disclose it

We use this information to respond to your request, route it to an appropriate licensed insurance professional, protect the site from abuse, and maintain an inquiry record. Lead notifications are delivered to HFA Life's designated Gmail inbox, operated by Google. We do not sell personal information or share it for cross-context behavioral advertising. We may disclose information to service providers, licensed insurance professionals, carriers you choose to consider, or authorities when required by law.

Choices and requests

You may ask us to access, correct, delete, or limit use of your website inquiry information, subject to legal and recordkeeping obligations. You may also opt out of future non-essential communications. Contact [email protected] with “Privacy Request” in the subject line. We will verify requests before acting on them.

Retention and security

We retain consultation requests for up to 24 months unless a longer period is needed for a legal obligation, dispute, or consumer request. We use HTTPS and access controls appropriate to the information we handle, but no internet transmission is completely secure. Do not send Social Security numbers, health details, policy numbers, or payment information through this form.

California notice

California residents may have rights under the California Consumer Privacy Act, including rights to know, correct, delete, and limit certain use of sensitive personal information. HFA Life does not sell or share website inquiry data as those terms are defined by the CCPA. We do not knowingly collect personal information from children under 16 through this website.

Changes

We may update this policy as our practices change. The current version will always appear at this URL with its effective date.